Unusual urgency
The sender claims an account will close, an opportunity will disappear or funds are at risk unless you act immediately.
Security notice
Fraud and impersonation warning
Criminals may copy a trusted name, website design or employee identity. Treat unexpected payment instructions, urgent pressure and requests for remote device access as warning signs.
Why this notice exists
Corvenhall Trust takes reports of suspected fraud seriously. We may identify websites, social profiles or callers using our name or a similar name without permission, but a clone can remain undiscovered for a period.
Impersonation creates confusion and can cause people to disclose information or transfer funds to criminals. This notice explains practical checks; it cannot identify every fraudulent approach.
Stop and verify
Do not continue a suspicious conversation. Open a new message to [email protected] or type corvenhalltrust.net yourself rather than using the sender's link.
Common warning signs
Secret or personal payment
You are told to transfer to an individual's account, a changing wallet address or a destination that does not match official instructions.
Credential requests
Someone asks for a password, one-time code, private key, recovery phrase or full card authentication details.
Remote access
A caller asks you to install screen-sharing software or let them operate banking, email or account applications on your device.
Copied branding
A page looks convincing but uses a misspelt domain, unusual subdomain, recently created social account or reply address from a free email service.
Cloned companies and websites
If you suspect a clone using our brand, name or logo, do not provide personal information and do not transfer funds. Capture the website address, email address, phone number and any payment destination, then report them without opening further attachments.
We work to identify misuse but cannot control or instantly remove every external page or message. Users should independently verify the legal entity and destination before beginning any financial relationship.
If you have already responded
- Contact your bank or payment provider immediately and ask about recall or protective steps.
- Change affected passwords from a clean device and enable multi-factor authentication.
- End remote-access sessions and remove software installed at the caller's request.
- Report the matter to Australian authorities such as ReportCyber or Scamwatch where appropriate.
- Contact Corvenhall Trust so we can protect any associated account and retain evidence.
Limits of responsibility
We regret losses caused by criminals misusing our identity, but Corvenhall Trust cannot accept responsibility for unauthorised third-party schemes it does not control. That limitation does not reduce any rights you may have under applicable Australian law.